Crafting your travel…Crafting your travel…Trust and Trip Experiences Pvt. Ltd. · Last updated 12 August 2026
You can ask us to delete the personal information we hold about you at any time, for any reason, at no cost. This page explains exactly what we hold, how to make the request, how long it takes, and the narrow set of records Indian law requires us to keep.
This applies to every way you may have reached us — the website trustandtrip.com, WhatsApp, email, phone, and lead forms you submitted through our Facebook or Instagram ads.
Depending on how you interacted with us, we may hold:
We never sell or rent this data. For the full picture of what we collect and why, see our Privacy Policy.
Use any one of the channels below. There is no form to fill in and no account required.
Please include:
We verify that the request comes from the person the data belongs to before we delete anything. Usually that means replying from the email address on file, or messaging from the phone number on file. If neither is possible, we will ask you one or two questions only you could answer about your enquiry or booking.
Fastest route: email us with your name and the phone number or email you used. Everything else we can look up.
Email a deletion requestOn completing a request, we erase:
We also stop sharing any further conversion signal about you with our advertising partners. Note that events already sent to Meta before your request cannot be recalled by us — those were transmitted as an irreversible SHA-256 hash of your email and phone number, never as plain text. To have Meta delete what it holds about you, use Meta's own Accounts Center.
If you have completed a booking with us, Indian tax and accounting law requires us to retain the financial record of that transaction — invoice, amount, date, and the traveller name it was issued to. Under the Companies Act, 2013 and the GST rules this is typically up to eight years.
We keep only what those rules require, nothing more. These records are not used for marketing, are not shared with advertising partners, and are deleted once the statutory period lapses. Everything else described above is erased on request.
Where a booking is still in progress, we may also need to keep your details until the trip is completed and any supplier obligations are settled — we will tell you if that applies and delete the moment it no longer does.
If you submitted an enquiry through a Facebook or Instagram lead ad, you can also revoke our access from Facebook's side:
This stops any future data flowing to us from Facebook. It does not delete what we already hold — for that, send us a request using the channels above.
Alongside deletion, you can ask us for a copy of the data we hold about you, ask us to correct it, or ask us to stop using it for marketing while keeping your booking records intact. Write to the same address and tell us which you want.
If you are unhappy with how we handled your request, reply to our confirmation email and it will be escalated to the company's grievance contact.
Contact: support@trustandtrip.com · Trust and Trip Experiences Pvt. Ltd., Registered Office: R-607, Amrapali Princely, Noida Sector 76, Gautambuddh Nagar 201301 · See also our Privacy Policy.